Labor Budget Increases, Staffing Shortages Loom Large for Healthcare Execs in 2019; Set Expectations Now and Uncover Your Capabilities for an Enterprise-Based Labor Productivity Solution!

The two resounding topics on healthcare websites and in related blog posts:   (1) increased labor costs and (2) burnout or shortages of clinical staff.  The article published in “Healthcare Finance” Labor Budget Increases, Staffing Shortages Loom Large for Healthcare Executives in 2019 highlights this exact topic.

This isn’t surprising considering access to healthcare for all has increased; therefore, there are more patients to see which, in turn, requires more staff which results in increased labor costs…see where I’m going here? It’s easy to see how this can quickly become a major concern for providers to analyze and keep up with demand.

It becomes evident while working with numerous healthcare clients that not all healthcare companies are treated equally regarding their maturity scale when answering specific labor questions, providing/analyzing data, or even supporting a labor productivity solution. Edgewater Ranzal’s complimentary Healthcare Labor Productivity Assessment Workshop not only helps reset clients’ expectations, but also uncovers clients’ enterprise-based labor productivity solution capabilities.

Our solution utilizes Oracle Cloud or on-premise technology to help clients see an immediate return-on-investment just by analyzing contract agency usage statistics, providing detailed overtime analysis, and offering the ability to compare productivity across national standards that are loaded into the system. Additionally, we help clients align their labor productivity solutions with their planning/budgeting processes to improve budget detail and accuracy.  Comprehensive experience with data integration – often a challenging task for clients – allows us to work with staff to bring all the required data elements together to create a cohesive picture of labor productivity details.

Take a look at our webinar recording of The Key Ingredients to Understanding Labor & Productivity to learn more about our solution to uncover best practices in addressing labor productivity in your organization.  Then contact Edgewater Ranzal’s Healthcare experts to answer specific questions about implementing a solution to help cut labor costs and provide data-rich analytics to your organization.

PCMCS…Yeah, FDMEE Can Do That!

Oracle Profitability and Cost Management Cloud Service and Oracle Financial Data Quality Management Enterprise Edition Working Together Better

Over the last year, we have been fielding, positioning, and aligning more with Oracle’s new Cloud products. Some of the most common questions we are asked are:

  1. Has Edgewater Ranzal done that before?
  2. What “gotchas” have you encountered in your implementations and how have you addressed them?
  3. What unique offerings do you bring?

These are all smart questions to ask your implementation partner because the answers provide insight into their relevant experience.

Has Edgewater Ranzal done that before?

Edgewater Ranzal is an Oracle PCMCS thought leader and collaborates with Oracle as a Platinum partner to enhance PCMCS with continued development. To date, we’ve completed nearly 20 PCMCS (Cloud) implementations, and almost 80 Oracle Hyperion Profitability and Cost Management (HPCM – on premise) implementations spanning multiple continents, time zones, and industries. Our clients gladly provide references for us which is a testament to our success and abilities. Additionally, we frequently have repeat clients and team up with numerous clients to present at various conferences to share their successes.

As a thought leader in the industry and for PCMCS, we sponsor multiple initiatives that deliver implementation accelerators, test the latest product enhancements prior to their release, and work in tandem with Oracle to enhance the capabilities of PCMCS.

Our Product Management team is comprised of several individuals. Specifically for PCMCS, Alecs Mlynarzek is the Product Manager and has published the following blog: The Oracle Profitability and Cost Management Solution: An Introduction and Differentiators.  I am the Product Manager for Data Integration and FDMEE with several published blog posts related to FDMEE.

Now let’s explore some of the data integration challenges one might unexpectedly encounter and the intellectual property (IP) Ranzal offers to mitigate these and other data integration challenges that lurk.

What gotchas have you encountered in your implementations and how do you mitigate them?

We could go into great depth when detailing the PROs for using FDMEE with PCMCS…but it is much more beneficial to instead share some of the other less obvious discoveries made. Note that we work directly and continuously with Oracle to improve the product offering.

  • Extracting data via FDMEE data-sync is challenging. The size of the data cube and configuration settings of PCMCS has a threshold limit – 5,000,000 records and a 1GB file size – both of which are quite often reached. As a result, we have developed a custom solution for the data-sync routine.
  • Large datasets directly into PCMCS via DM (Cloud-based Data Management) can exhibit performance problems due to the server resources available in the Cloud. Functionality in on-premise FDMEE (scripting, Group-By, etc.) helps reduce the number of records going into the Cloud and therefore provides a performance gain.
  • Patching to the latest FDMEE patch set is crucial. Cloud applications (PCMCS, FCCS, E/PBCS) update monthly. As a result, we need to consistently check/monitor for FDMEE patches. These patches help ensure that canned integrations from Oracle are top-notch.

FDMEE_PCMCS Image 1

  • Executing two or more jobs concurrently via EPMAutomate is quite troublesome due to the workflows needed and how EPMAutomate is designed. As a result, we have invested considerable time into cURL and RESTful routines. We discovered that the login/logout commands are tied to the machine, not the user-process, so any logout from another executing run logs out all sessions.

FDMEE_PCMCS Image 2

  • The use of EPMAutomate is sometimes difficult. It requires a toolset on a PC – “JumpBox” – or on-premise EPM servers. It also requires the use of .BAT files or other scripted means. By using FDMEE, the natural ease of the GUI improves the end-user experience.
  • Loading data in parallel via FDMEE or DM can cause Essbase Load Rule contention due to how the automatic Essbase load rules are generated by the system. Oracle has made every effort to resolve this before the next Cloud release. Stay tuned… this may be resolved in the next maintenance cycle of PCMCS (18.10) and then the on-premise update of patch-set update 230.
  • We all know that folks (mainly consultants) are always looking to work around issues encountered and come up with creative ways to build/deliver new software solutions. But the real question that needs to be asked is: Should we? Since FDMEE has most of the solutions already packaged up, that would be the best tool for the job. The value that FDMEE can bring is scores better than any home-grown solution.

What unique offerings do you bring?

At Edgewater Ranzal, we have started to take some of our on-premise framework and adopt it for PCMCS. Some of the key benefits and highlights we provide are:

  • To combat the complications with loading data via FDMEE because of FDMEE’s inability to execute PCMCS clears out-of-the-box, we have added the functionality into the Ranzal IP catalog and can deploy this consistently for our clients. This is done via the RESTful functionality of PCMCS. Some of the items we have developed using REST are:
    • Import/export mappings
    • Execute data load rules or batch jobs from 3rd party schedulers
    • Refresh metadata in the Cloud
    • Augment EPMAutomate for enhanced flexibility
    • Execute business rules/clear POV commands as part of the FDMEE workflow
    • Execute stored procedures (PL/SQL) against DBaaS (see below)
    • Enhanced validation framework (see below)
  • We have redeveloped our Essbase Enhanced Validate to function with the PCMCS Cloud application. FDMEE on-premise can now validate all the mapped data prior to loading. This is great for making sure data is accurate before loading.

FDMEE_PCMCS Image 3

  • The Edgewater Ranzal tool-kip for FDMEE includes the ability to connect to other Cloud offerings for data movements, including DBaaS and OAC.

FDMEE_PCMCS Image 4

Can FDMEE do that…and should FDMEE do that?

Yes, you should use FDMEE to load to PCMCS, and it is an out-of-the-box functionality! As you can see, unlike DM whose feature comparison to FDMEE will be discussed in a later blog and white-paper, there are a lot of added benefits.  The current release of FDMEE v11.1.2.4.220 provides product functionality enhancements and has greater stability for integrations with most Cloud products.  Suffice it to say, having python scripting available and server-side processing for large files will greatly enhance your performance experience.

FDMEE_PCMCS Image 5

Contact us at info@ranzal.com with questions about this product or its capabilities.

The Oracle Profitability and Cost Management Solution: An Introduction and Differentiators

What is Oracle Profitability and Cost Management?

Organizations with world class finance operations generally can close in a minimal number of days (2-3 in an ideal organization) and have frequent and efficient budget and forecast cycles while also visiting different ‘what if’ scenario analysis along the way. These organizations often deliver in-depth profitability and cost management analysis reports at fund, project, product, and/or customer level, completing the picture of an accurate close cycle.

Oracle offers packaged options in support of all these finance processes, but the focus of this post will be Profitability and Cost Management (PCM).

One of the most painful and time-consuming processes for any business entity is PCM analysis. The reasons why cost allocations processes are time consuming are too many to count – from model complexity to data granularity, driver metric availability, rigidity of allocation rules, delays with implementing allocation changes, and almost impossible-to-justify results. Instead of focusing on the negative aspect, let’s focus on what can be done to alleviate such pain and energize the cost accounting department by giving it access to meaningful and accurate data and empowering users through flexibility to perform virtually unlimited “what if” analysis.

The PCM Journey

The initial Profitability and Cost Management product, like almost all Oracle EPM offerings, was released on-premise in July 2008 and is known as Oracle Hyperion Profitability and Cost Management (HPCM). 10 years later, HPCM continues to deliver an easier way to design, maintain, and enhance allocation processes with little to no IT involvement as it has since it was initially launched, but with a greater focus on flexibility and transparency. The intent for HPCM was to be a user-driven application where finance teams would be involved beginning with the definition of the methodology all the way to the steps needed to execute day-to-day processing. Any cost or revenue allocation methodology is supported via HPCM while graphical traceability and allocation balancing reports support any query from top-level analysis all the way down to the most granular detail available in the application.

There are 3 HPCM modules available on-premise today. Each was designed and developed for a different type of allocation methodology or complexity need:

  1. Simple allocations – Detailed Profitability (a.k.a. single-step allocations. Example: From Accounts and Departments, allocate data to same Accounts, new target Departments, and to granular Products/SKU based on driver metric data. This module allows for a very high degree of granularity with dimensions >100k members, but it does not cater to complex driver calculations or to allocations requiring more than 1 stage).
  2. Average to high complexity allocations – Standard Profitability (a.k.a. multi-step allocations of up to 9 iterations/stages, allowing for reciprocal allocations. Example: Allocations from accounts and departments to channels, funds, and other departments. Allocation of results from previous steps are redistributed onto Products, Customers etc. Driver metric complexity is achievable with this module; custom generated drivers are available as well, but there are limitations regarding driver data granularity, granularity of allocated data, and overall hierarchy sizing).
  3. High complexity allocations – Management Ledger (unlimited number of steps, high number of complex drivers, custom driver calculations, custom allocations, more granularity, and increased flexibility in terms of defining and expanding allocation methodology). This is the last module added to the HPCM family and the only one available as SaaS Cloud Offering.

The Cloud is Your Oyster

In 2016, Oracle introduced the Cloud version of HPCM: Profitability and Cost Management Cloud Service (PCMCS).  PCMCS is a Software as a Service (SaaS) offering, and as with many of Oracle’s Cloud offerings, PCMCS includes key improvements that are not available in the on-premise version, and enhancements are made at a much faster pace.

There is currently no indication that the two HPCM modules – Detailed and Standard Profitability – will make their way to the Cloud, since increased allocation complexity as well as increased hierarchy sizing supported by the Management Ledger module caters to most, if not all, potential requirements.

The Management Ledger module included with the PCMCS SaaS subscription has a core strength in the ease of use and flexibility to change, enabling finance users to define and update allocation rules and methodologies via a point-and-click interface. While the initial setup is advisable to be performed with support from an experienced service provider, the maintenance and expansion of PCMCS (Management Ledger) models can be achieved by leveraging solely functional resources, in most cases. “What-if” scenario creation and analysis has never been easier. Users not only can copy data and allocation methodologies between scenarios, but they can also update the data sets and allocation steps independently from a standard scenario, generating as many simulation models as they need, gaining increased insight into decision making.

Standard Profitability models perform allocations in Block Storage Databases (BSO). While BSO applications are great for complex calculations and reciprocal allocation methodologies, they have the disadvantage of being limited in terms of structure or hierarchy sizing. This hierarchy restriction is not as pressing in Aggregate Storage Option (ASO) type applications, which is the technology used by Management Ledger. The design considerations for a Standard Profitability model are also significantly more rigid when compared with the Management Ledger module, which has no limitations regarding allocation stages, allocation sequencing, or a maximum number of dimensions per each allocation step.

Detailed Profitability models heavily leverage a database repository while any connected Essbase applications are used solely for reporting purposes. Initial setup and future changes, outside of the realm of simply adding new hierarchy members, will require specialized database management skills, and the usage of a single step allocation model is not as pervasive. Complex allocation methodologies may require the usage of Detailed Profitability models in conjunction with Management Ledger, but these situations represent the exception rather than the rule.

Why Should You Choose Oracle Profitability and Cost Management?

One of the key strengths for HPCM, available since it was released, and now included in PCMCS, is transparency – the ability to identify and explain any value resulting from the allocation process, with minimal effort. Each allocation rule or allocation step is uniquely identified, enabling users to easily navigate via the embedded/out-of-the-box balancing report to the desired member intersection opened through a point and click action in Excel (using Smart View) for further analysis and investigation. The out-of-the-box-program documentation reports identify the setup of each rule and can be leveraged for quick search by account, department, segment code, or any other dimension available in the application. The execution statistics reports delivered as part of the PCMCS offering enable users to quickly understand which allocation process is taking longer than expected and identify opportunities for overall process improvement or to simply monitor performance over time. These two out-of-the-box reports – execution statistics and program documentation – are the most heavily used reports during application development, troubleshooting, and particularly when new methodologies are developed. Users can quickly search through these documents, leverage them to keep track of methodology changes, and use them as documentation for training new team members.

Performing mass updates to existing allocation rules has never been faster. PCMCS contains a menu that allows end users to find and replace specific member name references in their allocations for each individual data slice, allocation step, or an entire scenario. A quick turnaround of such maintenance tasks results in an increased number of iterations through different data sets, giving the cost accounting team more time to perform in-depth analysis rather than waiting for system updates.

PCMCS-embedded analytics and dashboarding functionality is also a significant differentiator, enabling end users to create and share dashboards with the rest of the application users through the common web interface and without the need for IT support. Reports created in PCMCS are available immediately and without time consuming initial setup or migrations between environments followed by further security setup tasks.

A comparison of On-Prem vs Cloud will be available in a future post, so please subscribe below to receive notifications for PCMCS-related blog updates.

Catching up with EDMCS

Last time, in the Wonderful World of Enterprise Data Management Cloud Service (EDMCS), we discussed initial impressions of this exciting new Oracle Cloud product and highlighted some early functionality enhancements.

But do you realize how much functionality has been added to EDMCS since its initial release in January 2018? The short list is impressive:

  • Enhanced node alignment/location in side-by-side viewpoint compares
  • Exposed REST API operations including dimension imports/exports and request creation/submission
  • Enhanced searching across members (name and descriptions) and data objects
  • Lifecycle management of data objects
  • Incremental imports
  • Viewpoint download from selected node

Furthermore, in the areas of REST API and metadata integrations, Tony Scalese, Vice President at Edgewater Ranzal and Oracle ACE, has written several blogs. These posts were written from the perspective of hands-on, real-world experience by working with one of three customers accepted into the Oracle EDMCS Early Adopter program. The blog posts include:

In this post, I’d like to highlight another feature that was recently added to EDMCS: enhanced request load files.

Enhanced Request Load Files

In the initial release, EDMCS provides a mechanism to perform bulk updates to EDMCS hierarchies – the Excel request load file. While the feature immediately had some advantages over its distant cousin in Data Relationship Manager (DRM) (action scripts), there were limitations. Primarily, EDMCS would only recognize the first tab or worksheet in an Excel file.

Well that has been fixed! Request load files can now contain multiple worksheets, and EDMCS will recognize all of them (provided the worksheet names match your viewpoint names of course). Additionally, EDMCS will automatically select all valid worksheets to load into EDMCS when loading a request file. This makes it very easy to download viewpoints to Excel and build a request file containing updates for multiple viewpoints to bulk upload at one time.

This also means you need to be careful! Since EDMCS auto-selects any matching worksheet name, if you were not paying attention, you could accidentally load outdated requests from a worksheet. But you can still delete any unwanted request items prior to submitting the request, if you catch them first.

Catching Up on EDMCS 1

While you could always load multiple request files in a single request since the initial release of EDMCS, this feature is a nice usability and productivity enhancement. It works great for situations such as adding a node to a primary hierarchy/viewpoint and inserting it into an alternate hierarchy/viewpoint, all from the same request.

Conclusion (and a teaser)

While EDMCS is the new kid on the block in the Oracle EPM cloud space, it’s exciting to see how it’s quickly closing the gap with new functionality being added regularly! REST API operations, enhanced request files, and the other enhancements mentioned above show how far EDMCS has come in just 6 months.

But wait, there’s more!

The 18.07 release of EDMCS looks to be a HUGE release chock full of new features, including one I am especially excited for: subscriptions!

Look for more blog posts coming soon to discuss the subscription functionality and utilizing EDMCS for a Profitability and Cost Management Cloud Service (PCMCS) implementation.

New Scope in Account Reconciliation Cloud Service (ARCS): Add-Ons

This post follows last week’s post Modularity in Account Reconciliation Cloud Service (ARCS): No Mistakes from “Day 1” to “Day 100.”

Out-of-the-box, ARCS makes it easy to “oh, and this!” when adding new scope. The obvious example is monthly maintenance. Reconciliation Administrators and Power Users can build new Profiles to deploy for future months (or even the current month) with relative ease. With the “Copy” feature, previously created Profiles can serve as ready-to-use templates and reduce the manual effort involved in building a Profile from scratch.

New Scope in Account Reconciliation Cloud Service (ARCS) - Add-Ons 1

[Screenshot 1: The Copy function from the Actions drop-down list can be used to duplicate existing Profiles*]

Copying existing Profiles, as seen in Screenshot 1, is intuitive, built-in functionality. This makes ARCS “Quick Starts” a popular project option when tight on a budget – the Partner will be contracted to create a limited subset of Profiles and the Client can then use these as a starting point to build out the rest, saving on the Build Phase effort.

Another common post-project add are Custom Attributes. As companies become more familiar with how their end users utilize the tool, new Custom Attributes can be included for reporting purposes (such as filtering or sorting in dashboards), providing information, or collecting feedback. Beyond the three system attributes of Process, Account Type, and Risk Rating, some typical Custom Attributes include source system names, supplemental detail such as cost center or department, or even more dynamic fields such as auto-populating metadata descriptions. Furthermore, where these are placed within a reconciliation changes the nature of what detail is being provided or collected. Custom Attributes can be placed at a reconciliation’s summary level, on each individual transaction, and even on the specific Action Plans within each transaction. Additionally, these can be inherited from a Format or set for individual Profiles. What information is useful or relevant to end users will change depending on the granularity.

New Scope in Account Reconciliation Cloud Service (ARCS) - Add-Ons 2[Screenshot 2: Custom Attribute on the Summary tab*]

New Scope in Account Reconciliation Cloud Service (ARCS) - Add-Ons 3[Screenshot 3: Custom Attribute on a Transaction*]

New Scope in Account Reconciliation Cloud Service (ARCS) - Add-Ons 4[Screenshot 4: Custom Attribute on an Action Plan*]

The variety of locations within the reconciliation to place these Custom Attributes, as seen in Screenshots 2 – 4, and the ease at which these can be added provides your company with the flexibility to determine ‘what’ and ‘where’ information should be presented.

ARCS provides a plethora of tools to grow the application with your company and add-on to your “Day 1” implementation. But what if you like what you have built, and just want to tweak it?  Perhaps you want to move from “fat fingering” to fully integrating with your ERP source systems? The next post, Modifications in Account Reconciliation Cloud Service (ARCS): Tweaking and Tuning, discusses how ARCS can be modularly modified, keeping what you have…but better.

*Screenshots taken from the patch 1806 release.

Modularity in Account Reconciliation Cloud Service (ARCS): No Mistakes from “Day 1” to “Day 100”

Modularity. My initial experience with this concept was during the build of my first computer. There is a great, omnipresent dread that consumes people who share this hobby – imagine this scenario (or nightmare rather!): you have just invested significant time, energy, and finances to create the perfect machine – only to have it rendered obsolete the next month by changing technology that is incompatible with your swanky new rig! The warring decision of function today versus future proofing for tomorrow is a constant struggle for all tech lovers (or tech survivors, as the case may be). So when a product is able to overcome this dilemma, it’s got my attention.

ARCS Modularity 1a

In my post A Safe Step into the Cloud: The Argument for Account Reconciliation Cloud Service (ARCS), I discussed the modular nature of ARCS as one of the key pillars that made the product an easy recommendation as a first step into the Cloud. For new projects, this is a comforting “safety cushion.” For existing applications, it means you are not stuck with what you have. Push your product to evolve with your needs and ensure that you are eking out every drop of value from your investment.

With ever-changing requirements, it is critical to know what tools are at your disposal. Some changes are straightforward; others…not so much. In this upcoming series of blog posts, we will discuss what it means for ARCS to be a modular solution and explore the four main ways in which this manifests:

  1. New scope
  2. Modifications
  3. Redesign
  4. Automation.

Over the next few weeks, we will be tweaking, tuning, tearing down, and putting the application back together to see how there can be no mistakes with modularity.

View the next post in this series:  New Scope in Account Reconciliation Cloud Service (ARCS): Add-Ons

An Exploration of the EDMCS REST API

Recently my team and I had the opportunity to implement Oracle’s newest offering – Enterprise Data Management Cloud Service (EDMCS). EDMCS for those of you who are not familiar provides a cloud-based solution for managing master data (also referred to as metadata) across the organization.  Some like to refer to EDMCS as Data Relationship Manager (DRM) in the Cloud, but the truth is, EDMCS is not DRM in the Cloud.

EDMCS is a completely new vision of what master data management can and should be. The architect of this new cloud offering is the same person who founded Razza Solutions which was the company that developed the product now known as DRM.  That is important to know because it ensures that the best of what DRM has to offer is brought forward.  But, more importantly, it ensures that the learnings and wish list of capabilities that DRM should have are in the forefront of the developers’ minds.

Ok, now let’s get back to fun stuff. In the 18.05 patch for EDMCS, the REST API (v1) was exposed for public usage.  The documentation for the REST API can be found here:

https://docs.oracle.com/en/cloud/saas/enterprise-data-management-cloud/edmra/rest-endpoints.html

As I highlighted in the previous post Troubleshooting Cloud Data Management Metadata Load Errors, I had developed an automation routine to upload EDMCS extracts to both PBCS and FCCS using FDMEE and Cloud Data Management.  We had been eagerly awaiting the REST API for EDMCS to finalize this automation routine and provide a true end-to-end process that can be scheduled or initialized via a single action.

Let’s take a quick look back at the automation routine developed for this customer. After the metadata has been exported to a flat file from EDMCS, the automation would upload a copy to the PBCS and FCCS pods, launch Cloud Data Management data load rules which would process the EDMCS metadata extracts, run a restructure of the database after all dimensions had been loaded, and then send a status email alerting the administrator of the result.  While elegant, I considered this to be incomplete.

Automation, in my view, is a process that can be executed without user interaction. While an automation routine certainly has parameters that must be generally maintained, once those parameters are set/updated, the automation cycle should not be dependent on user input or action.  In the aforementioned solution, we were beholden to the fact that EDMCS exports had to be run interactively; however, with the introduction of the publicly exposed REST API in the 18.05 EDMCS patch, we are now able to automate the extract of metadata from EDMCS.  That means we can finally complete our fully automated, end-to-end solution for loading metadata.  Let’s review the EDMCS REST API and how we did it.

The REST API for EDMCS is structured similar to other Oracle EPM REST APIs. By this, I mean that multiple REST commands may need to be executed to achieve a functional result.  For example, when executing a Cloud Data Management data load rule via the Data Management REST API, the actual execution of the data load rule is handled by a POST call to the jobs function with the required payload (e.g. DLR name, start period, etc.).  This call is just one portion of a functional requirement.  To achieve an actual data load, a file may need to be uploaded to the cloud, the data load rule initialized, and then the status of the data load rule be retrieved.  To achieve this functional result, three unique REST API executions would need to occur.

To export metadata from EDMCS to a flat file using the REST API, the following needs to be executed:

  1. Get the dimension information for the EDMCS application from which metadata will be exported
  2. Execute an export of the dimension(s)
  3. Determine the status of export
  4. Download the export to a flat file

Let’s explore each of these in a little more detail. First, we need to get the dimension IDs for the application from which we will be downloading metadata.  This is accessed from the applications function.

https://docs.oracle.com/en/cloud/saas/enterprise-data-management-cloud/edmra/op-v1-applications-get.html

When executing this function, the JSON object return includes all applications that exist in EDMCS (including those archived). So the JSON needs to be iterated to find the record that relates to the application from which metadata needs to be exported.  In this case, the name of the application is unique and can be used to locate the appropriate record.  Next, we need to query the JSON object to get the actual dimension id (circled in red).  The dimension ID is used in subsequent calls to actually export the dimension.

Great, now we have the dimension ID. Next, we need to execute the REST API call to export the dimension.

Automated Metadata 1.docx

https://docs.oracle.com/en/cloud/saas/enterprise-data-management-cloud/edmra/op-v1-dimensions-dimensionid-export-download-post.html

You will notice that when you access this POST method, the dimension ID from the previous step is required:

/epm/rest/v1/dimensions/{dimensionId}/export/download

The JSON object returned from this execution contains minimal information. It simply provides the URL to the next required REST API execution which will provide the status of the execution.

Automated Metadata 2.docx

With this information, we can check the status of the export using the jobRuns function

https://docs.oracle.com/en/cloud/saas/enterprise-data-management-cloud/edmra/op-v1-jobruns-jobrunid-get.html

The JSON object returned here provides us the status of the export invoked in the prior step (in yellow) as well as a URL to the actual file to download which is our last step in the process.

Automated Metadata 3.docx

Once the export job is complete, the files can be streamed using the URL provided by the REST execution in the prior step.

https://docs.oracle.com/en/cloud/saas/enterprise-data-management-cloud/edmra/op-v1-files-temp-fileid-get.html

And there you have it, a fully automated solution to download metadata to flat files from EDMCS. Those files are then provided to the existing automation routine and our end-to-end process is truly complete.

And for my next trick…let’s explore some of the different REST API tools that are available to help you in your journey with the EPM REST APIs.

 

Troubleshooting Cloud Data Management Metadata Load Errors

In my last post, I highlighted a solution that was recently deployed for a customer that leveraged Enterprise Data Management Cloud Service (EDMCS), Financial Data Quality Management Enterprise Edition (FDMEE), and Cloud Data Management (CDM) to create an automated metadata integration process for both Planning and Budgeting Cloud Service (PBCS) and Financial Close and Consolidation Cloud Service (FCCS). In this post, I want to take a bit of a deeper dive into the technical build and share some important learnings.

Cloud Data Management introduced the ability to load metadata from a flat file to the Oracle EPM Cloud Services in the 17.11 patch. This functionality provides customers the ability to leverage a common platform for loading both data and metadata within the Cloud.  Equally important, CDM allows metadata to be transformed using its familiar mapping functionality.

As noted, this customer deployed both PBCS and FCCS. Within the PBCS application, four plan types are active while FCCS has the default two plan types.  A design decision was made for EDMCS to create a single custom application type that would store the metadata for both cloud applications.  This decision was not reached without significant thought as well as counsel with Oracle development.  While the pros and cons of the decision are outside the scope of this post, the choice to use a custom application registration in EDMCS ensured that metadata was input a single time but still fed to both cloud applications.  As a result of the EDMCS design decision, a single metadata file (per dimension) was supplied with properties necessary to support each plan type.

CDM leverages its 23 “dimensions” to store metadata information for processing. Exactly like data, metadata is imported using an import format into the CDM relational repository.  Each field from a metadata file is aligned to a CDM dimension field.  The CDM Account dimension always represents the target application member name and the CDM Entity dimension represents the parent of the member.  All other fields can be aligned to any of the remaining 21 dimensions.  CDM Attribute dimensions can be utilized in the import and mapping process but are not available for exporting to the cloud application.  This becomes an important constraint especially in a multi-plan type deployment.  These 21 fields can be used to store any of the properties required to successfully load metadata to the target plan type.

Let’s consider this case study for a moment. The PBCS application has four plan types.  If a process were to be built to load all plan types from a single CDM data load rule, then we would not be able to have more than five plan type specific attributes or properties because we would not have enough CDM fields/dimensions to store the relevant information.  This leads to an important design approach.  Instead of a single CDM data load rule to load all plan types, a data load rule was created for each plan type.  This greatly increased the number of metadata properties and attributes that could be loaded by CDM and ensured that future growth could be accommodated without a redesign of the integration process.

It is important to understand that CDM utilizes the Planning Outline Load Utility (OLU) to actually perform the metadata load to the cloud application. The OLU loads metadata using merge (yes Planning experts, I realize that I am not discovering fire) which is important to understand especially when processing multiple metadata loads for a single application.  When loading metadata, there are certain properties that are Application level.  I like to think of these as being global.  Additionally, there are plan type specific attributes that can align (or not align) to the application level value/setting.  I like to think of these as local.

Why is this important? Well when loading a metadata file, if certain global properties are excluded from the metadata load file, the local properties (if specified) are utilized to default the global properties. Since metadata is loading using merge, this only becomes problematic when a new member is being added to the outline.

In this particular example, an alternate hierarchy with shared members was specified in one of the plan types. The storage property of the alternates was obviously set as Shared; however, when attempting the metadata load, the following error was encountered:

A Base Member cannot be changed to a Shared Member.

After much investigation (details to follow), I discovered that the global property should also be included in the metadata load.

While CDM utilizes the OLU to load metadata, it does not provide as much verbosity in the error information as the PBCS web interface (which also uses OLU) when loading metadata. Below is an example of the error in the CDM process log.  As a tangent, I’d love to check the logs without needing to open a Service Request.  Maybe Oracle will build an enhancement that allows that in the future (hint, hint, wink, wink to my friends at Oracle).

Baha Mar - Error Handling 1

So where do I go from here? Well, what do we know about CDM loading metadata to the cloud application?  We know that CDM uses the OLU to load a flat file generated by CDM.  Bingo!  The metadata file output by CDM is a good starting point.  That file is in the Outbox of the CDM application and can be downloaded in several different ways – CDM Import process (get creative folks), CDM process details, or EPM Automate.  Now we have the metadata file and can test to determine if the error is caused by CDM or the metadata itself.  It’s all about ruling out variables.  So, we take the metadata file and import it manually within the PBCS web interface and are able to replicate the error.  But now we have an important new data point – the line number from the metadata file that is causing the error.

Baha Mar - Error Handling 2

Now that we have actionable information, we can review each property and start isolating and eliminating different variables. We determined that this error was only occurring for new alternate hierarchy parents being added to the outline.  As a test, we added the global storage property and voila, the metadata load completed successfully.  Face palm!

Maybe this would have been obvious to folks with a lot of Planning experience, but there are plenty of folks learning the intricacies of Planning and Essbase (including our friends converting from HFM to FCCS), so I wanted to share a lesson learned in my journey of metadata integration using CDM.

CDM functionality for metadata represents two of the three primary operations of ETL. In my next post, we’ll dive deeper into how the extract component of ETL was accomplished to provide a seamless end- to-end ETL solution for metadata.

Patch Today! Don’t Delay! Best Reasons to Upgrade Your EPM System

Putting off that upgrade to 11.1.2.4? Cloud not whetting your appetite for patches? Patch today. Don’t delay!

“But we’re going to the Oracle EPM Cloud soon!” you say. You should maintain your patches anyway. With the recurring maintenance, updates, and patches available to the EPM Cloud products, expect the on-premise patches to contain similar updates. An upcoming conversion to Oracle EPM Cloud products may benefit from running the latest on-premise codelines.

If you have an existing on-premise installation of Oracle EPM System, be sure to maintain the latest EPM System Patch Set Updates every 3 to 6 months. Here are a few great reasons why:

New Features

Patches often contain reactive bug resolutions to known issues; however, we have also been seeing new functionality released in patches for 11.1.2.4.

You Own It

You already pay for it! As long as your Oracle Maintenance contract is current (very likely if you are reading this article), you’re already paying for access to patches. Why leave them unapplied? You are running legacy code when the latest version costs you nothing additional. Windows XP was a great OS, but we’ve got to keep up with the times.

Supportability

Maximize your success by reducing time to resolution on your issues. Should you submit a support request to the vendor, the first line of response to a ticket is often about current patch levels. Once provided, the subsequent reply frequently contains a recommendation to apply the latest Patch Set Updates (PSUs) to see if that fixes the issue. Annoying? Perhaps you’re a pessimist. Or have just been remiss with your patching. I’ve certainly changed my mind on the matter and can better side with them. The reason? Supporting the latest codeline is more efficient and effective for the vendor. Your problem may have already been addressed in a code fix. They can better and more quickly support you if they are troubleshooting the current release instead of legacy code.

Stability

In older versions, patches seem to come out on a haphazard schedule. Over the last few years, Oracle has regularly streamlined EPM System patch releases – typically releasing Patch Set Updates quarterly, which are different from Patch Set Exceptions. PSUs are a grouping of PSEs or fewer, more significant PSEs that get regression tested collectively by the vendor and are released under a singular patch. We’ve gained a much higher degree of confidence with this bulk model of PSUs. The organization of release schedule and bug fixes is more dependable and greatly appreciated. The PSU model provides less ambiguity on which patches to apply and brings greater stability to all customers.

Upgrade

Maybe it’s bigger than patching. Are you not on version 11.1.2.4 of your EPM System? Compliance with Enterprise IT requirements around browser version and operating systems is often impetus for an upgrade. But there are also plenty of compelling new software features, functions, conventions, and improvements in 11.1.2.4.

Operating System (OS) support for current platforms maximizes your investment and supportability. When 2.4 came out, many customers were forced to upgrade their older systems for compliance with the latest enterprise standards for server operating systems and/or client browser versions. Instead of being faced with an IT mandated technology upgrade, an upgrade on the business’ schedule is preferred.

What Kind of Effort is Involved?

The comprehensive effort to bring a simple deployment (3-4 servers, no High Availability) up to the latest PSUs is typically less than a day per environment. That includes an analysis of existing patches, the patching itself as well as any prerequisites, and a post-check verification to confirm all patches applied are properly indicated in the corresponding inventories.

An initial patch application may take a little bit longer because there are often common prerequisites to address that don’t have to be handled with subsequent patching. There are also considerations like bringing WebLogic up to the latest patch level, as well as one-offs like the fixes for the Equifax-discovered vulnerabilities, that don’t happen frequently. Once you’ve got a solid base of primary critical patching, additional patching events are typically shorter.

Patching can be tricky. Documentation can often be ambiguous, whether it be an unintended omission or even assumed knowledge based on an implied experience or understanding of the product. Sometimes post-install instructions get skipped or SQL statements do not get executed properly as part of the patch. Less experienced resources typically only patch the EPMSystem11R1 Oracle Home; however, did you know that Oracle’s ADF framework also has an Opatch directory under oracle_common? Possibly because those are often prereqs. But what about Oracle Data Integrator (ODI) and Oracle HTTP Server (OHS)? They also may have applicable OPatches. Who knows what you’re missing? We do! Let’s button it up.

Contact us for more details.

Laser Tag for Cloud Analytics

A friendly game of laser tag between out-of-shape technology consultants became a small gold mine of analytics simply by combining the power of Essbase and the built-in data visualization features of Oracle Analytics Cloud (OAC)! As a “team building activity,” a group of Edgewater Ranzal consultants recently decided to play a thrilling children’s game of laser tag one evening.  At the finale of the four-game match, we were each handed a score card with individual match results and other details such as who we hit, who hit us, where we got hit, and hit percentage based on shots taken.  Winners gained immediate bragging rights, but for the losers, it served as proof that age really isn’t just a number (my lungs, my poor collapsing lungs).  BUT…we quickly decided that it would be fun to import this data into OAC to gain further insight about what just happened.

Analyzing Results in Essbase

Using Smart View, a comprehensive tool for accessing and integrating EPM and BI content from Microsoft Office products, we sent the data straight to Essbase (included in the OAC platform) from Excel, where we could then apply the power of Essbase to slice the data by dimensions and add calculated metrics. The dimensions selected were:

  • Metrics (e.g. score, hit %)
  • Game (e.g.Game 1, Game 2, Total),
  • Player
  • Player Hit
  • Target (e.g. front, back, shoulder)
  • Bonus (e.g. double points, rapid fire)

With Essbase’s rollup capability, dimensions can be sliced by any one item or at a “Total” level. For example, the Player dimension’s structure looks like this:

  • Players
    • Red Team
      • Red Team Player 1
      • Red Team Player 2
    • Blue Team
      • Blue Team Player 1
      • Blue Team Player 2

This provides instant score results by player, by “Total” team, or by everybody. Combined with another dimension like Player Hit, it’s easy to examine details like number of times an individual player hit another player or another team in total. You can drill in to Red Team Player 1 shot Blue Team or Red Team Player 1 shot Blue Team Player 1 to see how many times a player shot an individual player. A simple Smart View retrieval along the Player dimension shows scores by player and team, but the data is a little raw. On a simple data set such as this, it’s easy to pick out details, but with OAC, there is another way!

Laser Tag 1

Even More Insight with Oracle Analytics Cloud (OAC)

Using the data visualization features of OAC, it’s easy to build queries against the OAC Essbase cube to gain interesting insight into this friendly folly and, more importantly, answer the questions everybody had: what was the rate of friendly fire and who shot who? Building an initial pivot chart by simply dragging and dropping Essbase dimensions onto the canvas including the game number, player, score, and coloring by our Essbase metric “Bad Hits” (a calculated metric built in Essbase to show when a player hit a teammate), we discovered who had poor aim…

Laser Tag 2

Dan from the Blue team immediately stands out as does Kevin and Wayne from the Red team!  This points us in the right direction, but we can easily toggle to another visualization that might offer even more insight into what went on. Using a couple of sunburst type data visualizations, we can quickly tie who was shooting and who was getting hit – filtered by the same team and then weight by the score (and also color code it by team color).

Laser Tag 3

It appears that Wayne and Kevin from the Red Team are pretty good at hitting teammates, but it is also now easy to conclude that Wayne really has it out for Kevin while Kevin is an equal opportunity shoot-you-in-the-back kind of teammate!

Reimagining the data as a scatter plot gives us a better look at the value of a player in relation to friendly fire. By dragging the “Score” Essbase metric into the size field of the chart, correlations are discovered between friendly fire and hits to the other team.  While Wayne might have had the highest number of friendly fire incidents, he also had the second highest score for the Red team.  The data shows visually that Kevin had quite a few friendly fire incidents, but he didn’t score as much (it also shows results that allow one to infer that Seema was probably hiding in a corner throughout the entire game, but that’s a different blog post).

Laser Tag 4

What Can You Imagine with the Data Driving Your Business?

By combining the power of Essbase with the drag-and-drop analytic capabilities of Oracle Analytics Cloud, discovering trends and gaining insight is very easy and intuitive. Even in a simple and fun game of laser tag, results and trends are found that aren’t immediately obvious in Excel alone.  Imagine what it can do with the data that is driving your business!

With Oracle giving credits for a 30-day trial, getting started today with OAC is easy. Contact us for help!